BF://

SIGNALS

SIGNAL_OFFICER ► OPEN_CHANNEL ► TRANSMISSION_RECEIVED_WITHIN_48H

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RELAY_OFFLINE — SEE BELOW
TRANSMISSION_RELAY: OFFLINE — BACKEND DEPLOYMENT PENDING.IN THE MEANTIME, DIRECT TRANSMISSIONS TO:
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Common signals and their resolutions. Read before transmitting.

[01]How do I access my purchased software?
Navigate to the QUARTERMASTER and sign in with the email address used at checkout. Your acquired cargo will appear in the download register. If your purchase does not appear, allow up to 5 minutes for the transaction to clear.
[02]I did not receive a confirmation after purchase.
Check your spam or junk folder. Confirmation signals originate from a BLACKFLAG.TECH address. If nothing arrives within 15 minutes of a successful payment, transmit a signal to us with your order reference and we will locate the shipment.
[03]What are the system requirements?
BLACKFLAG.TECH software is available on macOS, Windows, Linux, iOS (App Store), and Android (Google Play). Specific version requirements vary by product. Check each product's detail page for platform-specific minimums.
[04]What is your refund policy?
All cargo is digital and delivered instantly upon acquisition. All sales are final. If your cargo is demonstrably defective or non-functional, transmit a signal within 7 days of acquisition and we will resolve it. Refer to the TERMS_OF_OPERATION for the complete policy.
[05]Do your applications require an internet connection?
No. All BLACKFLAG.TECH software is local-first. No telemetry, no cloud sync, no remote dependency. An internet connection is required only for the initial download.
[06]What data do you collect?
Only what is required to process your transaction: your email address and payment information. Payment is processed by Stripe — we do not handle or retain card data. No usage data, analytics, or behavioral tracking are collected. Ever.
[07]Can I install on multiple machines?
All software is licensed under a Single-Operator License: personal devices under your direct control only. The license is non-transferable and non-sublicensable. See TERMS_OF_OPERATION for the full terms.
[08]I forgot my Quartermaster password.
Use the IDENTITY_RESET option on the QUARTERMASTER page. A reset transmission will be sent to your registered email address.
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